Refund policy

Return & Refund Policy

We want you to be satisfied with your BENCHBORN purchase. You may request a return within 30 days of receiving your order.

Return Eligibility: Items must be returned in their original condition, with all included accessories and packaging. Items that are damaged through misuse may not be eligible for a refund.

Damaged or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order information and photos of the issue.

Refunds: Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Return Shipping: Return shipping costs may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

To request a return or refund, please contact us through our Contact Us page.